THE CLIENT
- Global Apparel Manufacturer
THE CHALLENGE
- Complex and inefficient vendor file exchange process
THE SOLUTION
- A comprehensive and user-friendly user interface
- Streamlined vendor portal
THE BENEFITS
- Global accessibility
- Time savings
- Enhanced collaboration
- Overall efficiency
This customer is a global leader in apparel, footwear, and accessories, dedicated to connecting people with the lifestyles, activities, and experiences they cherish. Representing a family of iconic outdoor, active, and workwear brands, this organization has been developing an internal Digital Product Creation (DPC) Platform since 2019. This platform, based on Hyland’s Nuxeo, supports their global product design and production process.
Before the DPC solution, each team operated in separate systems, resulting in a lack of visibility and hindering collaboration and transparency. It was challenging to access data, assets, project status or historical information across products and brands. The DPC platform addresses these prevailing issues, delivering a unified solution where all stakeholders spanning from product design to production approval can seamlessly collaborate.
CHALLENGES
A hurdle still existed in terms of streamlining the exchange of files with vendors and vice versa. While the DPC was being used as the internal repository for aggregated content from systems such PLM, PIM, or VLP, its utilization for file interchange with vendors had yet to be fully realized.
The existing SharePoint-based portal proved inadequate, necessitating manual folder creation for each vendor and a series of time-intensive stages to disseminate the content. For example, a single piece of content required multiple uploads under varying file names, each representing metadata specific for a vendor.
In tackling this challenge, the new solution for vendor access needed to align with criteria encompassing security, worldwide accessibility, effortless search, and an instinctive interface that required no formal training.
The implementation of Genus UI for Nuxeo within the organization resulted in transformative outcomes for vendor access.
The implementation of Genus UI for Nuxeo within the organization resulted in transformative outcomes for vendor access.
SOLUTION
The organization’s DPC, based on Hyland’s Nuxeo framework, inherently contained all of the content, metadata, security features, and search capabilities required for effective vendor interaction. However, a more intuitive and user-friendly interface was essential to eliminate the need for vendor training. Genus, leveraging their deep understanding and familiarity with the DPC system and requirements introduced the Genus UI for Nuxeo as the solution.
With Genus UI, this organization has streamlined the vendor portal process, eliminating the manual and repetitive tasks of uploading content onto SharePoint with numerous file names. They effortlessly established document-level security through a comprehensive permission structure, and dynamic (user and document-aware) security policies, delivering a singular repository.
Results and Benefits
The implementation of the Genus UI for Nuxeo as a solution to the vendor access challenge within the organization’s Digital Product Creation (DPC) Platform yielded significant results and brought about a host of tangible benefits:
- Enhanced efficiency and workflow streamlining
- Seamless vendor interaction
- Unified security framework
- Global accessibility and easy search
- Cost savings and resource optimization
- Fostered collaboration
- Elevated stakeholder satisfaction
SUMMARY
The implementation of Genus UI for Nuxeo within the organization resulted in transformative outcomes for vendor access. From efficiency enhancements to bolstered collaboration, the organization reaped the benefits of a comprehensive and intuitive solution that streamlined vendor access, elevated security, and fostered a globally connected ecosystem.
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